Qualifications
A
proven sales leader, continually meeting and exceeding sales goals and
expectations.
Enthusiastic,
results-oriented sales professional.
Outstanding communication and presentation skills with individuals and
groups.
Evaluating and meeting customer needs fostering the confidence and
trust of customers.
Self-motivated and driven to succeed. Confident decision maker and
problem solver.
Certified QEI / NAESA Elevator Inspector License C-4403 Class-A
Experience
Minnesota Elevator, Inc.
1990-1995 Field Installation
Performed all areas of New Construction Field Installation including:
Single Jack Holeless
Twin Jack Holeless
Bore Hole Applications
Traction Equipment
Hands on experience with repairs and modernization of
existing elevators.
1995-1996
Construction Coordinator
Coordination
of new construction jobs, including communication with General
Contractors, Building
Owners, Inspectors, Architects, and Field Installation
Teams. Handled
scheduling of all job starts,
material delivery, inspections, and meeting of timely
deadlines.
1996-1997
Quality Control/Customer Support
Provided
Technical Support/Customer Service for Minnesota Elevator, Inc.
Manufacturing Department.
This position involved providing technical support and
handling of all
customer service issues nationwide
as well as internationally.
Established and implemented quality programs to increase company
efficiency and profitability.
1997-2000
Service/Repair Sales Representative
Daily involvement
with quoting repairs, ADA upgrades, and cab remodels,
as well as
addressing safety
and code concerns.
Maintain all
contractual repairs as well as non-contractual repairs.
Bidding, selling and
processing of all repair work.
Coordinating of all
emergency repairs and overseeing project to on-time
completion.
Involvement in the
research and development of roped hydraulic elevator
packages.
2000-Present
Account Manager
Manage
Minneapolis/St. Cloud division/territories. Approximately 1,200
accounts with (3.2 million annual
revenue).
Handling and managing
majority of MEI’s biggest accounts. (2.5 million
annual revenue)
Surveyed, quoted and
sold elevator modernizations 2004 thru 2007.
Selling of contract
maintenance for MEI and non-MEI installations.
Selling repairs and
processing the project through completion. Exceeded
goals by 30% 2006
by 50% 2007
and by 75% in 2008.
Daily Customer
relations and account management. Building of these
relationships,
which involves
phone conversations and personal visits in order to
develop an open line
of communication between the customer and MEI. Resolving billing
disputes and
differences that arise. Educate customer on all aspects
of our industry, contract coverage’s, costs, codes
changes and needed
updates to elevators etc.
Working
with customers to educate them on the various duties of our
technicians during a regular
schedule service visit or trouble call.
Working
together with service technicians and Repair crews making them
aware
of progress, new sales,
concerns etc. as well receiving feedback from them on
same issues.
Responsible for
developing service divisions which involves, making cold
calls on
non-contract customers, responding to leads from tech’s, meeting
with consultants, attending trade shows etc.
Responsible for
continually exceeding Service/Repair sales goals and
projections as
well as generating
sales and leads for modernization.
Successful completion of several workshops and courses such as Stephen
Covey (seven habits of highly effective people), Sales Werks (X Selling,
teaching
three performance skill sets, Consultative Selling
Skills, People Skills, & Value Strategies). Sales
Werks (Cold Calling Skills).